Making complaints and responding to them
The slideshow covers useful phrases that can be used when making a complaint, when granting a complaint or when refusing to grant a complaint.
Posted on April 29, 2014, in B1, efl, esl, Phrase Bank, PPT, Teacher's Resources, tefl and tagged Complaints, efl, esl, making complaints, Phrase Bank, PPT, Teacher's Resources, TEFL. Bookmark the permalink. 1 Comment.